Membership Policies
Payment Information:
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6 month and 12 month memberships will require us to have payment information on file so that automated payments can be made on the pre-specified payment schedule.
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Memberships that do not have payment information on file will be considered 1 month memberships and charged at the 1 month membership rate.
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Payment information can be:
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Visa
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MasterCard​
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Banking Information (void cheque)
Membership HOLD Policy:
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We will allow our members to place their membership on HOLD:
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6 month membership: 2 times per membership term.
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12 month membership: 3 times per membership term.
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Memberships can be placed on HOLD for a maximum of 6 weeks at a time, unless it is related to an injury or for military reasons.
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Memberships placed on HOLD will continue payments on the pre-specified payment schedule, however, membership time will be placed on HOLD.
Military Memberships:
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Our active duty military members can maintain a month to month membership (without requiring a 6 or 12 month contract) at the 1 year membership rate.
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Active duty military members can place their membership on HOLD 1 time per month.
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​We still request permission from our military members to turn on the AutoPay function with their membership, however when we place a military membership on HOLD, we will turn OFF the AutoPay function until they return to training.
Cancelation Policy:
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We will allow our members to cancel their 6 month or 12 month membership (without charging a cancellation fee) for the following reasons.
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Serious Injuries​
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Moving
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Military posting
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Members cancelling their membership outside of the above reasons may be charged a cancellation fee equivalent to 1 month of their current membership.
Late or Bounced Payments Policy:
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Late or NSF payments may be subject to a $5.00 fee.
Membership Changes:
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We allow our members to make changes to their membership at any time. (ie, changing from a Muay Thai membership to a Mixed Martial Arts membership. Or changing from a Muay Thai membership to a Fitness membership.
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We will make membership changes without any additional fees being applied.​